Moving on….

October 22nd, 2007

Information about the next version of windows is already pretty public. The article includes a screen shot of the most stripped down windows released to date.

Sounds interesting, but I’m not holding my breath until well after Vista has been service pack’d a few times.


New Office, Same Great Support

October 15th, 2007

The new office is great, we can handle twice the support now. Additionally, it allowed us to wall-mount two 32 inch Philips LCD TVs in front of our support reps. These screens are monitoring (excuse the pun) all of our servers, so we’ll have an instant visual warning if a server goes down.

The fish are still at the old office, we moved all the furniture ourselves, but a 30 gallon tank is too much. We’ll have professional movers help us with the fish tank. The tricky part is saving the water because it contains all of the microorganisms we’ve been breeding for a few weeks.

We’re proud to say we have been able to offer 100% uptime and support throughout the move. Before our network at the old office was shut down, a new network was fully operational at the new office. If we hadn’t blogged the move, you never would have known about it from our support response times. I’d like to personally thank our support techs for being so cooperative throughout the move.

I really can’t wait to update you on our next big thing. Hopefully by the end of the month I’ll be able to announce it. Stay tuned!


Toyota Uses WOW in Commercial

October 8th, 2007

I’m guessing a Tacoma is epic or legendary. Just a guess.


New Support Server

October 4th, 2007

We got a new server a few days ago, replacing the ancient server our support center was run on. The new server is an Intel Xeon Dempsey 5050 and has 4 GB DDR 667 ECC. It was about time to see Ol’ Betsy go, she had been in commission as our support center server since early 2005. We set her free on a farm. She’ll have more room to run around there.

Clown FishWe’re working on a few big projects around here, but I can’t announce them yet. We doubled the size of our support staff and next week we’re moving to a new office. Naturally, we decided on a new office after we finally finished setting up our new 30 gallon salt water fish tank. Now we need to figure out how to transport 30 gallons of water (and tropical fish!) down three flights of stairs and across town to the new office. We have a lot of fish, and I can only fit two, MAYBE three in my pockets. You know, for clown fish, the situation is not that funny.

The fish got me thinking; they aren’t the only thing in the company that is tropical. Our Ventrilo and TeamSpeak servers in Brazil and Hong Kong are all tropical. Perth, Brisbane and Israel are just barely not tropical. That’s a whole new angle we can take on servers. We sell tropical servers!

Hopefully I’ll update soon, unveiling what we’ve been working on for you.


DarkStar set to begin offering Cup to Cup voice communication

September 26th, 2007

After extensive market research in voice communications, we have found that often times two people are in the same room and have no method of voice communication. Using our nearly-exclusive, never-patented C2CSDTD (Cup to Cup String Driven Talk Device) technology, users within the same room and within line of of sight of each other will be able to use this new service.

Our lab research team spent months testing new materials; rope, yarn, and metal chains before settling on string. Originally tested with glass cups, we eventually made the switch to paper and plastic, depending on what codec the user wants.

Boasting universal OS compatibility and open source preschool lesson plans, we were able to build brand new point to point voice network capable of broadcasting voice communications up to 20 feet.

Those interested in beta testing our 2 cups and string, please contact our support department for more information. Our support department is available 24/7/365. This would be an excellent request for the Monday morning shift.